Community Corner

CVS to Pay $800,000 Penalty and Correct Violations Under Agreement With DEEP

Department of Energy and Environmental Protection cited violations for hazardous waste disposal at seven CVS stores, including stores in Guilford, Clinton, and Madison.

A Press Release from Connecticut's Department of Energy and Environmental Protection.

Connecticut’s Department of Energy and Environmental Protection (DEEP) today announced a comprehensive settlement with CVS in Connecticut under which this major national pharmacy chain is paying penalties of $800,000 for violations of the state’s hazardous waste management regulations and recycling laws found at seven CVS stores in Connecticut.  The retailer has also agreed to make important improvements in its environmental practices.

Inspections of CVS stores in Connecticut found mismanagement of hazardous materials used in photographic processing solutions, non-dispensable pharmaceuticals, non-saleable consumer goods, and state-mandated recyclables.  This included improper identification, management and disposal of hazardous waste.  The violations occurred at CVS stores in the following Connecticut towns:

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  • Clinton
  • Coventry
  • Guilford
  • Madison
  • Mansfield
  • Southbury
  • Vernon

“This case sends a clear message to anyone doing business in Connecticut – you must know and follow our environmental regulations,” said DEEP Commissioner Daniel C. Esty.  “CVS failed to ensure the proper handling and disposal of waste products at their stores throughout Connecticut.  The mismanagement of these hazardous materials indicated a systemic statewide compliance problem for CVS and presented an unacceptable threat to human health and the environment.  The company has now committed to modernize its business practices – bringing them into compliance with the law and establishing a variety of ‘best’ environmental management practices that will be used at their stores nationwide.”

The settlement includes eight consent orders – one tied to CVS’s corporate headquarters and seven dealing with the individual stores that were inspected.  The consent orders for the individual stores will require CVS to demonstrate correction of all of the outstanding violations cited in each consent order. 

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Under the terms of the corporate consent order, CVS has agreed to:

  • Pay a civil penalty of $300,000
  • Pay an additional penalty of $500,000 as a supplemental environmental project with the money to be used on projects and activities that improve materials management practices in Connecticut
  • Retain qualified environmental management professionals to prepare the documents and oversee the actions required under the consent order
  • Complete closure of eleven identified former hazardous waste (spent photographic processing solutions) container storage areas.  These areas are located at current or former CVS stores in Middletown, Norwich, Milford, Guilford, Seymour, Mansfield, Coventry, Prospect, Brookfield and Burlington
  • Implement best management practices for non-dispensable pharmaceuticals and non-saleable consumer products
  • Develop and implement a state-wide waste management and recycling program, within a corporate environmental management system designed to ensure that CVS stores in Connecticut maintain compliance with state hazardous waste management regulations and recycling laws
  • Have a consultant perform unannounced compliance audits at twenty CVS stores in Connecticut

CVS Pharmacy, Inc. is a Rhode Island corporation, and the parent company of Connecticut CVS Pharmacy, L.L.C. The LLC owns and operates approximately 140 stores in Connecticut offering on-site film development, pharmacy services, and over-the-counter health and beauty product services.


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